It's been 2 months and 14 days since we bought Yogi, but until now I have yet to receive my 3 year warranty card and the freebies (Tamrac bag + photography book) that were supposed to come with my purchase. Frustrating is an understatement. I've emailed Canon's customer service
countless 5 times already and I keep getting the same generic answer. So what's a poor customer left to do? Wait, of course.
One thing this experience taught me was to stretch my patience a little longer, especially after a friend mentioned that she received her stuff three months after she had registered for it. I'm close to the threshold... what's another two weeks, right?
Canon better make good with their promise to deliver those stuff once they have the bag available. Freebies aside, I fretted because they never delivered as what was promised on the website. The three-week waiting period stretched for weeks and is now nearing the three-month mark. As a customer, wouldn't you be frustrated as well?
For the meantime, I'm buying a back-up camera bag.